• Finance And Business 28.02.2018 Comments Off on Institutions Inc Elke Weik PDF Ed2c49f46

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    Institutions Inc. PDF




    : Institutions Inc.

    ISBN : #1137481471 | Date : 2016-03-13

    Description :

    PDF-8f263 | Institutions Incorporated draws together aspects of human and organizational corporeality and links them to institutions. Throughout European anthropology and culture the body has been conceptualized as the ‘dark side’ to soul and reason. This book explores the ‘dark side’ of institutions, their materiality and the bodily involvement of their users, in an environment where perfection is measured i… Institutions Inc.


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  • Finance And Business 27.02.2018 Comments Off on Happy Customers Faster Eastern Europe PDF 79259f6f5

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    Happy Customers Faster Cash Eastern Europe edition: A guide to effective communication in financial Customer Relationship Management PDF




    by Marcel Wiedenbrugge : Happy Customers Faster Cash Eastern Europe edition: A guide to effective communication in financial Customer Relationship Management

    ISBN : #1512196630 | Date : 2015-05-15

    Description :

    PDF-dabea | Do you struggle with customers who pay late? Are you afraid to lose customers because you want what is rightfully yours? Are you tired of calling customers again and again, hearing the same promises? Then this book is for you. Happy Customers Faster Cash is for business people, either fresh or seasoned, with or without a background in finance, who want to dramatically shorten their ‘on the job l… Happy Customers Faster Cash Eastern Europe edition: A guide to effective communication in financial Customer Relationship Management


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  • Finance And Business 27.02.2018 Comments Off on Application Social Media Crisis Management PDF C68e84802

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    Application of Social Media in Crisis Management: Advanced Sciences and Technologies for Security Applications (Transactions on Computational Science and Computational Intelligence) PDF




    : Application of Social Media in Crisis Management: Advanced Sciences and Technologies for Security Applications (Transactions on Computational Science and Computational Intelligence)

    ISBN : #3319524186 | Date : 2017-03-28

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    PDF-18fc6 | This book explores how social media and its advances enables citizens to empower themselves during a crisis. The book addresses the key issues related to crises management and social media as the new platform to assist citizens and first responders dealing with multiple forms of crisis, from major terrorist attacks, larger scale public disorder, large-scale movement of people across borders, and n… Application of Social Media in Crisis Management: Advanced Sciences and Technologies for Security Applications (Transactions on Computational Science and Computational Intelligence)


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  • Finance And Business 26.02.2018 Comments Off on Me We Design Collaborative Workplaces PDF 59e68592a

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    by Stephen Hanman : From Me to We: design and build collaborative workplaces

    ISBN : #0646928007 | Date : 2014-11-01

    Description :

    PDF-e70fa | ‘This book demonstrates that long-term win-win collaboration approaches work. Principals and contractors don’t have to end up in conflict or litigation. I would recommend these ideas be adopted by companies eager to improve productivity.’ – John Mulcahy, Chairman, Mirvac ‘In an industry dominated by conflict and unproductive activity, this book offers a refreshing and practical way for all parti… From Me to We: design and build collaborative workplaces


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  • Finance And Business 26.02.2018 Comments Off on Customer Communications CIM Companions PDF 5e6c8b560

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    Customer Communications (CIM Companions) PDF




    by The CIM : Customer Communications (CIM Companions)

    ISBN : #0902130978 | Date : 2002-07-29

    Description :

    PDF-bbc07 | … Customer Communications (CIM Companions)


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  • Finance And Business 24.02.2018 Comments Off on Repositioning Marketing Competition Change Crisis PDF A9a65a896

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    Repositioning: Marketing in an Era of Competition, Change and Crisis PDF




    by Jack Trout : Repositioning: Marketing in an Era of Competition, Change and Crisis

    ISBN : #0071635599 | Date : 2009-10-30

    Description :

    PDF-cc091 | The book that completes Positioning . . . Thirty years ago, Jack Trout and Al Ries published their classic bestseller, Positioning: The Battle for Your Mind―a book that revolutionized the world of marketing. But times have changed. Competition is fiercer. Consumers are savvier. Communications are faster. And once-successful companies are in crisis mode. Repositioning shows you how to adapt, co… Repositioning: Marketing in an Era of Competition, Change and Crisis


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  • Finance And Business 23.02.2018 Comments Off on Please Every Customer Delivering Cultures PDF B543cc3b3

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    Please Every Customer: Delivering Stellar Customer Service Across Cultures PDF




    by Robert W. Lucas : Please Every Customer: Delivering Stellar Customer Service Across Cultures

    ISBN : #0071748369 | Date : 2011-04-14

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    PDF-34bdf | Whether you are new to customer service or have more experience, you will find Please Every Customer: Delivering Stellar Customer Service Across Cultures to be a valuable resource. In it, you will find a variety of helpful information and hundreds of tips, ideas and suggestions related to how people from different cultures communicate, view relationships and time, what they value and believe. You … Please Every Customer: Delivering Stellar Customer Service Across Cultures


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  • Finance And Business 20.02.2018 Comments Off on Irresistible Businesses Dazzling Delighting Customers PDF F568370f1

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    Irresistible Businesses: Dazzling and Delighting Customers for Life! PDF




    by Lynn Thomas : Irresistible Businesses: Dazzling and Delighting Customers for Life!

    ISBN : #0595297196 | Date : 2004-01-14

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    PDF-67386 | Lynn Thomas, a nationally acclaimed retention specialist and speaker on the topic, now shares her practical and proven tools and techniques on how to delight and dazzle customers time, after time, after time. In her new book, she shares how to bring heart and a sharp customer focus to corporate America WHILE increasing profitability.Your company can apply these techniques immediately to increase y… Irresistible Businesses: Dazzling and Delighting Customers for Life!


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  • Finance And Business 19.02.2018 Comments Off on Complete Help Desk Guide PDF 724e83968

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    The Complete Help Desk Guide PDF




    by Mary Lenz : The Complete Help Desk Guide

    ISBN : #0936648961 | Date : 1996-11-01

    Description :

    PDF-12036 | Now there’s a book for every help desk and support/call center that needs to answer customer questions and solve technical problems. This book helps you predict call volume, reduce turnover (and costs) and choose the right tools for automating. It’s packe… The Complete Help Desk Guide


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  • Finance And Business 19.02.2018 Comments Off on Executive Guide Call Center Metrics PDF A0a437688

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    The Executive Guide to Call Center Metrics PDF




    by James C Abbott : The Executive Guide to Call Center Metrics

    ISBN : #1887355081 | Date : 2004-04-15

    Description :

    PDF-ee838 | As the cost of doing business increases, call centers and help desks are frequently moving overseas. How can your center remain competitive? Is pooling the best way to slash your wait times? James Abbott concisely answers these questions as he leads you through the world of process-centered customer service. Strategic and tactical terms, how to choose metrics to measure, and the miracle of Queuing… The Executive Guide to Call Center Metrics


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